"It was an exciting process to realize I could make these changes successfully for myself. You truly turned me on to my own 'excellence.' Thank you again.” —Irene F.
"Our work together was very interesting, exciting, insightful, and thought-provoking. Going through it helped me flesh out much more an appreciation of what I’d already done and helped me cement for myself what I’m aiming for."—Diane H.
Coping With Criticism
Learn strategies and skills to enhance your confidence and personal security to manage receiving criticism from supervisors or colleagues to friends and relatives. You can learn how to phrase criticism to others in a way that has the best chance of modifying behavior.
Use listening skills to improve understanding to discuss issues, not personalities. You will learn to distinguish between legitimate, constructive criticism and irrelevant personal attacks, or unproductive remarks of contempt and disrespect. You will design appropriate, assertive responses for both.
Take the first step to coping with critiicism
by downloading this2-page information sheet (PDF).
